Privacy Policy

Effective date: 01 January 2025 • City: Hyderabad, Telangana, India

At White TRBDP Detailing ("we", "our", "us"), we respect your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to our website whitetrbdp.org and our services delivered at our Hyderabad studio.

Information We Collect

• Contact details you provide via our booking form: name, email, phone, preferred date, selected service, and message.
• Vehicle details you share for assessment: make, model, condition notes, photos (if you email them to us).
• Transactional data such as invoice details, GST number (if you request a tax invoice), and payment confirmations. We do not store full card numbers.
• Usage data like pages viewed, device type, approximate location derived from IP (city-level), and interactions with forms. This helps us keep the site reliable and improve content.
• Cookies that remember your consent and preferences. See our Cookie Policy.

How We Use Your Information

• To schedule and deliver detailing, paint correction, and coating services you request.
• To communicate estimates, obtain approvals, and share before/after documentation.
• To issue invoices, apply GST where applicable, and maintain accurate records.
• To maintain our website’s security and performance, including fraud prevention.
• To improve services through aggregated, de‑identified analytics.

Legal Grounds

Depending on the scenario, we rely on one or more of the following: your consent (e.g., marketing opt‑ins), performance of a contract (providing booked services), legal obligations (tax, accounting), and our legitimate interests (security, service improvement).

Sharing and Processors

We share data only when necessary:

• Hosting and IT providers that securely store our website and email.
• Payment and accounting partners for billing and GST compliance.
• Law enforcement or regulators when legally compelled.

Data Retention

We keep booking and invoice records for as long as required by Indian tax laws (typically 8 years), and routine correspondence for up to 24 months unless you request deletion where applicable.

Your Choices & Rights

• Access, correction, or deletion of your personal data, subject to legal exemptions.
• Withdrawal of consent for optional communications.
• Objection to or restriction of certain processing activities.

To exercise these, email contact@whitetrbdp.org with the subject “Privacy Request”. We may ask for verification.

Security

We implement reasonable technical and organisational measures, including limited access to systems, encrypted transport (HTTPS), and secure backups. No method is 100% secure; we continually improve safeguards.

International Transfers

Some service providers may process data outside India. Where used, we require adequate protections through contracts and industry-standard security controls.

Children

Our site and services are not directed to children under 16. We do not knowingly collect data from children.

Changes

We may update this Policy to reflect legal, technical, or business changes. The “Effective date” above shows the latest version. Material changes will be highlighted on this page.

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